Política de Privacidad

Effective: August 27, 2025 Last Updated: August 27, 2025

This Privacy Policy explains how Digitalists Interactive Agency Ltd ("we," "our," or "us"), a company registered in England & Wales, United Kingdom, collects, uses, and protects your personal information when you use the Number Finder mobile application ("the App" or "Service").

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy complies with the UK Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and other applicable privacy laws.

Data Controller

Digitalists Interactive Agency Ltd

Registered in England & Wales

Email: [email protected]

2.1 Information You Provide Directly

  • Account Phone number (required), name, email address
  • Profile Optional profile details you choose to add
  • User Content Spam reports, caller feedback, and comments you submit
  • Support Information you provide when contacting customer support

2.2 Information Collected Automatically

  • Device Info Device model, operating system version, app version
  • Usage Data How you interact with the App, features used, frequency of use
  • Log Info Error reports, crash data, and performance metrics
  • Location Approximate location (only with your explicit consent) to provide regional spam detection

2.3 Contact Information (Important Limitations)

  • We only access your contacts with your explicit permission
  • Contact data is processed locally on your device where possible
  • We do not automatically upload your entire contact list to our servers
  • You can revoke contact access permissions at any time

3.1 Core Service Functions

  • Identifying incoming calls and texts
  • Blocking spam and unwanted communications
  • Providing caller ID information
  • Maintaining and improving spam detection algorithms

3.2 Service Enhancement

  • Analyzing usage patterns to improve the App
  • Developing new features and functionality
  • Ensuring technical performance and security
  • Providing customer support

3.3 Legal Basis for Processing (UK GDPR)

Consent For optional features like location services and marketing communications
Legit. Interest For core app functionality, security, and service improvement
Contract To provide the services you've requested
Legal Oblig. To comply with applicable laws and regulations

We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

4.2 Limited Sharing

  • Providers With trusted third-party services that help us operate the App (cloud hosting, analytics), under strict data protection agreements.
  • Legal When required by law, court order, or to protect our rights and safety.
  • Transfers In the event of a merger, acquisition, or sale of assets (with notice to users).
  • Consent When you explicitly consent to sharing with specific third parties.

4.3 Community Database

Spam reports and caller feedback contribute to an anonymized community database that cannot be traced back to individual users. You can opt out of contributing at any time.

Account Info Until you delete your account
Usage Data For 2 years or as required by law
Spam Reports Anonymized data may be retained longer for service improvement
Support For 3 years after resolution

When you delete your account, we will permanently remove your personal information within 30 days, except where retention is required by law.

6.1 Access and Control

Right to Access

Request a copy of your personal information

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Delete your personal information ("right to be forgotten")

Right to Portability

Receive your data in a portable format

Right to Object

Object to processing based on legitimate interests

Right to Restrict

Limit how we use your information

6.2 App Controls

Privacy Settings Permission Management Account Deletion Contact Sync Location Services

6.3 Marketing Communications

You can opt out of marketing communications at any time. Unsubscribe links are provided in all marketing emails. Opting out will not affect service-related communications.

7.1 Technical Safeguards

  • Encryption in transit and at rest
  • Secure, access-controlled servers
  • Regular security audits
  • Strict employee access limitations

7.2 Privacy by Design

  • Minimal data collection practices
  • Local processing where possible
  • Regular deletion of unnecessary data
  • Strong authentication requirements

Your information may be transferred to and processed in countries outside the UK/EU. When this occurs, we ensure adequate protection through appropriate safeguards, use standard contractual clauses approved by UK/EU authorities, and obtain your explicit consent where required by law.

Number Finder is not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided personal information, we will take steps to delete such information promptly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will notify you through the App or by email and update the "Last Updated" date. Continued use of the App constitutes acceptance of the updated policy.

The App may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such external services. We encourage you to review the privacy policies of any third-party services you use.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

General Enquiries

[email protected]

Data Protection Officer

[email protected]

If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Personal Information Any information that can identify you as an individual
Processing Any operation performed on personal data, including collection, use, storage, and deletion
Service The Number Finder mobile application and related services
User Anyone who downloads or uses the Number Finder app

Digitalists Interactive Agency Ltd · Registered in England & Wales